That will eliminate files causing the app to misbehave. If this is the case, delete/uninstall the app from your device and install it again. Old and corrupt app files and (temporary) data could also cause the Skype app to not work on your iPhone. Connect to the internet (preferably via Wi-Fi) before checking for software update on your iPhone. Note: Scanning and installing any pending iOS update requires an active internet connection. If there’s any, tap ‘Download and Install’ to commence the iOS update process. Your phone will begin to scan for available updates. Launch the iPhone’s Settings menu and navigate to General > Software Update. Installing any pending iOS update could also help fix whatever issue is causing the Skype app not to work on your iPhone. If you don’t see an Update button, then you have the latest version installed on your device. Alternatively, you can hit the Update Skype button linked below. Launch your phone’s App Store, search for Skype, and tap the Update button. If you haven’t made headway in getting your iPhone’s Skype to work, you should update the app to the latest version. Interestingly, software developers monitor these issues and release timely app updates to fix them. Update SkypeĪt times, Skype might not work on your iPhone because there’s a bug in the app that’s causing it to malfunction. May be Skype isn’t working if you have a really old iPhone model which doesn’t have enough RAM to run the latest version of the app along with other apps running simultaneously.īefore restarting your iPhone, you could also try to close other active apps and try to launch Skype again. But if the app doesn’t open at all, you should restart your device.
It’s also an effective fix to this issue.
Ideally, when Skype crashes (or keeps crashing) on your iPhone, closing and relaunching the app comes to mind.
If you’ve ascertained that everything’s fine with your network connection, but Skype still doesn’t work, check out other non-network-related troubleshooting fixes below. Alternatively, you can try some other network troubleshooting fixes if your iPhone has an active Wi-Fi connection, but the internet still doesn’t work. If the issue is from your router, you can restart it, or try to boost its network signal strength. How are you trying to connect to Skype? Through a Wi-Fi connection or a mobile data plan? Is your data plan still active and not expired? Is your Wi-Fi router transmitting data properly? You should also check if other apps on your iPhone can connect to the internet.